AXP Technology, Inc. warrants our AXP brand Filament LED products to be free of defects in materials and workmanship. For TLED, panel light, and shoebox light certified through DLC, the product lifetime is 50,000 hours or 5-year from the date of purchase under normal usage. For Energy Star certified Filament LED bulbs, and MR16, the product lifetime is 25,000 hours or 2.5-year from the date of purchase under normal usage. Warranty retrogrades based on the date of purchase.
Private label and sub-brand are not included in this master warranty policy. PB label lighting product warranty follows the OEM manufacturer’s warranty. For Filament LED and MR16, it is 2 years warranty from shipment. For T5/T8, panel light, shoebox light, and wallpack, it is 5 years warranty from shipment.
Unless specified in the cut sheet, all vintage bulbs and private brand Filament LED bulbs are for indoor applications only. Inappropriate usage of the products will void the warranty coverage.
Click Here to Download AXP Warranty and Returned Materials Authorization Form